Crosspointe Autoplex Customer Reviews

Google ★★★★★ September 12 2020

Joel Hanson

Our purchase was fast and easy to understand. We love our new truck!

Google ★★★★★ August 18 2020

Amanda Saunders

This place is great. Small town dealer personal feel, no pressure, they were honest and up front on what they knew about the vehicle, and were very fair with the price. I will be returning when I’m in the market again. I would highly recommend to anyone looking for a nice used vehicle.

Google ★★★★★ August 16 2020

William Johnson

Nice folks. Fast and easy transaction.

Google ★★★★★ August 13 2020

Merlehead72

I found the truck I wanted online and sent a message. I could not be happier with the fast response and the help that Jeff gave me over the phone. He got me videos of it running and good pictures and gave me all the information I needed. We got everything done over the phone and I had good quality customer service. Overall a great experience and I never had to leave home or work. They delivered in every aspect. Much appreciated!

Google ★★★★★ August 3 2020

Travis Mcfarland

Great Family owned business.

Google ★★★★★ July 31 2020

Stacie Heiner

Very nice... fast and respectful. Had tons of knowledge. I will most definitely come back.

Google ★★★★★ June 12 2020

Russell Joyner

Very friendly staff. Easy to work with. I highly recommend. NO Pressure sales. No overinflated costs they are Carfax premier dealer and show you everything.

Google ★★★★★ June 2 2020

David Hemeon

Tried multiple car dealerships in WA and north ID area and all left us stressed out with a headache! So happy we stopped in to this family owned business that showed they do care about their customers. After 4+ weeks of getting the runaround from other dealers, we were in and out of here with an excellent deal on a great vehicle in just 2 hours. Thanks again to the family that runs this dealership, couldn't have asked for anything more!

Google ★★★★★ May 2 2020

Rachel Hudson

Crosspointe auto will go above and beyond for their customers. They have been so easy to work with. I’ve always hated car dealerships from past bad experiences but I don’t have anything negative to say about cross point. I also worked for my dad for 8 years and love that there is also family working together here. There’s no better team then one started as family and crosspointe proves that.

Google ★★★★★ March 21 2020

Ron Kellam

I bought a truck for my wife here and I didn't have a lot of money to spend. I found a pickup that was reasonably priced and went to look at it. We test drove it and heard a noise in the rear of the truck. Crosspointe inspected the truck and found that the gears in the rear were shot. They offered to fix it and they did., and even lowered the price of the truck. We bought the truck and on the way home, my wife had a problem with the front end shaking. We contacted them and they told us to contact a mechanic who does their work and lived near us. Remember, this is after the sale with an "as is, no warranty" vehicle. The mechanic fixed the problem, which Crosspointe paid for after the sale and we never paid another dime. In my experience they are honest, helpful and truthful. The truck I bought had 170,000 miles on it. I din't expect a new truck for what I paid. I was treated fairly and beyond what I expected.

Google ★★★★★ March 21 2020

Ron Kellam

I bought a truck for my wife here and I didn't have a lot of money to spend. I found a pickup that was reasonably priced and went to look at it. We test drove it and heard a noise in the rear of the truck. Crosspointe inspected the truck and found that the gears in the rear were shot. They offered to fix it and they did., and even lowered the price of the truck. We bought the truck and on the way home, my wife had a problem with the front end shaking. We contacted them and they told us to contact a mechanic who does their work and lived near us. Remember, this is after the sale with an "as is, no warranty" vehicle. The mechanic fixed the problem, which Crosspointe paid for after the sale and we never paid another dime. In my experience they are honest, helpful and truthful. The truck I bought had 170,000 miles on it. I din't expect a new truck for what I paid. I was treated fairly and beyond what I expected.

Google ★★★★★ March 14 2020

Alexia Vandekamp

I had such a great experience working with the folks at Crosspointe Autoplex in Airway Heights. They were so helpful in making sure all systems were a go for my purchase! It is very clear that their inventory, attention to detail and customer service is at its highest quality!

Google ★★★★★ February 4 2020

Maureen Reynolds

We purchased a car from Crosspointe in January, 2020. We were given the carfax report, the high/low used car value (which matched what we researched), as well as a summary of work done on the car when it came to the lot without asking for it. After our own mechanic looked at the car, we returned to Crosspointe and finalized minor details.The vehicle we purchased is running smoothly and proving to be very reliable. The entire process was pleasant (no pressure), transparent (no hidden agendas or last minute surprises) and very satisfactory. My husband and I agree that we will not hesitate to buy another vehicle from them.

Google ★★★★★ January 12 2020

Billie Tallman

Mr. Jeff and Lacey were so great! In was so stressed out from car shopping at other places and these two were kind and didn’t put pressure on me to pick something. Thank you for being so wonderful.

Google ★★★★★ January 4 2020

CoryAnn Kempken

Lacey was wonderful to work with. No pressure! The whole process was very quick and easy. I was very happy with the whole process! I will gladly refer people.

Google ★★★★★ December 18 2019

Mauro Escamilla

They are amazing! Best dealership I’ve ever been too. They didn’t try to sell me something I couldn’t afford or that I didn’t want. They’re goal was to get me the car I wanted and could afford and that’s what they did! It’s the best dealership in town!

Google ★★★★★ November 19 2019

rebecka williams

Great experience at Crosspointe. Mike was fun, and a great person to show you around. We originally came to look at a travel trailer but ended up with the perfect truck to pull it with. Ended up a great buy and a fun purchase.

Cars ★★★★ May 12 2019

Moore7164

We were very happy with Tom and the experience we had at Autoplex. Both sales guys we met Mike and Tom were very helpful and very low pressure. The sales manager that signed our deal was not a pleasant as the rest of the team but we only had to deal with him at the end. I would definitely go there again.

Cars ★★★★ May 12 2019

Moore7164

We were very happy with Tom and the experience we had at Autoplex. Both sales guys we met Mike and Tom were very helpful and very low pressure. The sales manager that signed our deal was not a pleasant as the rest of the team but we only had to deal with him at the end. I would definitely go there again.

Cars ★★★★ May 12 2019

Moore7164

We were very happy with Tom and the experience we had at Autoplex. Both sales guys we met Mike and Tom were very helpful and very low pressure. The sales manager that signed our deal was not a pleasant as the rest of the team but we only had to deal with him at the end. I would definitely go there again.